Privacy Policy Airedale Veterinary Group (Airedale Animals Ltd)

How will we use the information about you?

We collect information about you in order to process your purchases and manage your account. We may send reminders by email in order to provide a more appropriate and better quality of service to you. We may from time to time email you with information on services that may be of interest to you.

Occasionally it may be necessary for Airedale Veterinary Group (AVG) to share your pet’s clinical records with certain specific third parties such as when you have requested the completion of an insurance form as part of a completing a claim for treatment for your pet, or when your pet has been referred to another veterinary practice for treatment. If you do not wish your pet’s data to be shared in this way, please contact Airedale Veterinary Group practice.


We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. I would suggest that you opt in initially, and then if you find it is not for you, you can opt out at any time.

You have the right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes please ring 01535 609040 or email us, or pop into the surgery. If marketing from us hjas not been a problem before then it is unlikely to be a problem in the future and so consider allowing us to continue to send emails or test messages for this and in the future if it causes a problem, you can always inform us that you have changed your mind. 

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of the information we hold about you, please email or write tous at the following address:

Data Protection Officer, Airedale Veterinary Group, 

32 Devonshire St, Keighley, BD21 2AU.

We may make a small administration charge for this service.

We want to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you think as inaccurate. You can ask us to delete records of your personal information, but in some cases, this may not be possible.


Users contacting this website, and/or its owners do so at their own discretion and provide any such details requested at their own risk. Personal information will be private and stored securely until it is no longer needed; details can be found in the Data Protection Act 1998. This website endeavours to ensure a
safe and secure form to email submission procedure but visitors using these forms do so at their own risk.

External Links

Even though this website seeks to provide quality, safe and relevant external links, users ought to apply a policy of caution before following any external web links from this website. Such links are followed at the user’s own risk.

The website owners can neither guarantee nor verify the contents of any externally linked website despite their very best efforts. The website owners cannot be held liable for any damages or implications as a result of visiting any external links mentioned.

We encourage you to be cautious and to read the privacy statements of each and every website that collects your information.

Adverts and Sponsored Links

This website may include sponsored links and adverts. These sponsors and advertisers may have privacy policies regarding the adverts they serve.

Clicking on any such adverts will send you to the advertiser’s website through a referral programme, which may use cookies and will track the quantity of referrals sent from this website. This may feature the use of cookies which may in turn be saved on your device hard drive. Sponsored external links are
followed at your own risk and this website and its owners cannot be held liable for any damages or implications as a result of any external links mentioned.

Social Media

Interactions made through external social media services that this website and its owners participate with are subject to the terms and conditions as well as the privacy policies held with each social media service.

Users are encouraged to use social media platforms sensibly and with due care and attention in respect of their own privacy and personal details. We will never ask for sensitive information through social media services and encourage users wishing to discuss sensitive details to get in contact through primary communication channels like telephone and email.

This website may use social sharing buttons which help share web content directly from web pages to the social media services in question. Users are strongly advised prior to using these buttons that they do so at their own discretion and note that the social media service may track and save your request to share a web page respectively through your social media account.

Shortened Links

Users should use good judgement before clicking any shortened web addresses (URLs). This website will try to ensure only safe and relevant URLs are posted. However, social media platforms can be prone to spam and hacking; for this reason, this website and its owners cannot be held liable for any damages or implications as a result of following any shortened links.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated in May 2018.

How to Contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

By email to:

Or by writing to us at: Privacy Team, Airedale Veterinary Group, 32 Devonshire St, Keighley, BD21 2AU.

This privacy policy is for and governs the privacy of its users. Airedale Veterinary Group is based in the UK and
provides veterinary care for small animals. For the purpose of the Data Protection Act 1998 (the Act), the data controller is Airedale Veterinary Group (Airedale Animals Ltd) 36 Devonshire Street, Keighley, West Yorkshire, BD21 2AU